“RETURNS & EXCHANGE POLICY”

We are responsible for what we sell. If you are not completely satisfied with your purchase, we offer easy Return & Exchange Policy. We allow Return & Exchange of the items purchased from Twoone within the specified days from the date of delivery as mentioned below. Return & Exchange is allowed provided the product is in original condition i.e. unused, unwashed, unaltered, untampered & in saleable condition with original tags, invoice & packaging intact (For e.g. cloth to be sent along with the brand cloth box). All products received will undergo quality check after the product has been received at our Warehouse/twoone Store. If the product picked does not pass the quality check, we shall ship it back to you.

• Please note that all exchanges are subject to stock availability.
• Category Return & Exchange Period
• Apparels (Clothing) 5 days of easy Return & Exchange from the date of delivery
• Handbags & Wallets 5 days of easy Return & Exchange from the date of delivery
• Footwear 5 days of easy Return & Exchange from the date of delivery
• Additionally, the given below guidelines are also applicable
• We do not accept any Return & Exchange of any altered garments.

If any product is not received in good condition, is damage or defective, or if product delivered is different, you may return the product in unused, in its original condition with original tags and original packaging (along with boxes if any. For e.g. cloth to be sent along with the brand cloth box) within the specified days from the date of delivery as mentioned above or as per the details mentioned on the Product Description Page. Any Return & Exchange for reasons other than the above, the shipping charges if any, will not be refunded.
Product/s purchased during sale will be exchanged within the same sale period only.